Frequently Asked Questions
Everything you need to know about shopping with vivanmn.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as fit can vary between different styles and fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Are your materials sustainably sourced?
At vivanmn, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories to minimize our environmental footprint.